Terms & Conditions

TERMS AND CONDITIONS


Faces & Places offers an array of commodities which will regulate your stay to your liking. In order to ease our way of communication we would like for you to provide us with a confirmed form of contact, the start and end date of your arrival, and comply with the accommodation fees as requested.

Once your stay is locked in, every guest must make sure to contact the staff of Faces and Places for their arrival time so we can provide help and assure your stay in this boutique hotel.

Regarding where you book your stay, every guest has to provide the detailed payment as requested so as to assure the room is booked. We welcome everyone at Faces and Places but we hold the right to not serve customers we feel are going to disrupt the harmony and peace we so thoughtfully created.

When a guest is not respectful or their actions coincide with unlawful behaviors the appropriate measures will be taken as foreseen by our inner hotel regulation and the Albanian constitution.

We have created themed rooms so as to honor the rich Albanian tradition and what every city holds dearly and we reflect this culture through the way we decorate, design and place every object. Every item is carefully chosen by artisans, local talented people, craftsmen and artists who have dedicated their life in embodying traditional elements to their work. Hereby we would thoroughly appreciate if these items would be treated carefully and with respect.

In case of mistreatment or in case of accidents, certain measures will be taken in forms of donations to the craftmakers/artists/artisans or other limitations may occur.

We want everyone to treat this nest of happiness with respect and care, so please share spaces without compromising somebody’s quiet time. Faces & Places is open to everyone and has zero tolerance against racism, homophobia or other forms discrimination. No such things will be allowed within the premises.

For more information or additions to how we can make your experience better, please approach our staff and we will gladly provide you with everything you might need.